What This FAQ Covers and How to Use It
Most FAQ pages are a dump of questions nobody actually asks. This one isn't. Every entry here was pulled from real account interactions — the questions that come through live chat, the ones that stall deposits, and the ones that delay first-time withdrawals. The page covers four areas: funding your account through PayPal, Venmo, or Play+ prepaid; understanding identity verification before your
first withdrawal; checking state eligibility because access depends on local law and varies by region; and reaching support when an answer here doesn't cut it. A note on payments: the answers describing PayPal and Venmo deposits reflect how those transactions actually route on our end — not a generic description of how e-wallets work. Same for Play+ prepaid, which some withdrawals use
as a routing option depending on your state. Players in Chicago have flagged the mobile account view as the easiest way to check FAQ answers mid-session — it loads the same on iOS and Android. If a question isn't covered here, live chat from your account dashboard connects you directly.
- PayPal
- Venmo
- Play+
- Mobile Access